Resolved Access issues

Discussion in 'Outages and maintenance' started by clement, Jun 22, 2018.

  1. clement

    clement Everleap staff

    Our system administrators are currently working on resolving this problem as soon as possible.

    Please monitor this forum post for future updates.
     
  2. Any post-mortem on this one? Needing to explain to a new customer that this and the one last week were anomalies and everything's OK.
     
  3. clement

    clement Everleap staff

    The issue has been resolved. Our system administrators are monitoring the issue.
     
  4. Takeshi

    Takeshi Everleap staff

    A backend ISCI connection went haywire and reset itself while the system admins were troubleshooting. This is the first time we saw this happen.
    About 400 sites experienced slowness/latency and some sites experienced an outage.
    The duration was about 15 minutes.
     

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