Resolved System Outage

Discussion in 'Outages and maintenance' started by Joseph Jun, Sep 16, 2021.

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  1. Joseph Jun

    Joseph Jun Everleap staff

    We're currently investigating a system-wide problem that's occurred. Access to the control panel, sites and other services is currently offline.

    We'll be providing status updates as we have more information.
  2. Thanks...this is probably related to my problem so disregard my post in troubleshooting. I look forward to the next update. Thanks!
  3. travis

    travis Everleap staff

    It appears the issue is related to the backend storage system, but we are continuing to investigate the issue.
  4. travis

    travis Everleap staff

    Some sites should be coming back online now, but we're still working to restore all sites.
    Mike Whatley likes this.
  5. travis

    travis Everleap staff

    All sites should be responding again
  6. Takeshi

    Takeshi Everleap staff

    We experienced an outage caused by a failure in the backend storage system.
    Our system administration team were able to reset the storage cluster and bring it back online.
    Outage duration: 3:15pm to 3:55pm Pacific time.
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