How do we view website diagnostics?

Discussion in 'General troubleshooting' started by amandasaza08, Jul 16, 2018.

  1. I have enabled diagnostics for my website so that I can track a problem I am having, but I don't know where in the Control Panel I can VIEW those diagnostics? How do I use them to track down my website problem?

    Also, how do I set permissions on my website files. I don't think that is the issue I am having, but I want to be able to verify that is not the problem.

    Thank you,
  2. Ray Huang

    Ray Huang Everleap staff

    They should be in the /LogFiles folder when you log into your site via FTP, and you can't set permissions. Permissions on Everleap works differently than on normal traditional server.

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